Tickify strives to provide customers with high-quality products and services. In the event that a customer receives a defective item, Tickify will offer a refund within 10 days of the claim being made.
To request a refund, customers can contact us via one of the following methods:
Customers must provide their invoice number and contact us within 24 hours of receiving the item. Our team will provide instructions on how to proceed with the refund process, which may vary depending on the shipping location.
If the product is refunded via a shipping agent, the customer will be responsible for the shipping charge to our inventory. However, Tickify will bear the final delivery charge when shipping the refunded item to the customer's address.